The most challenging part of crafting evaluations is the time limit that is often given for evaluation. It is normal for many trainings to budget much time for instruction, little for evaluation, and less or none for application of learning. For example, my friend has to develop a training to teach suppliers the knowledge of rules and regulations to comply with the manufacturer. There is a whole day given to the instruction, then a 10 question quiz, with no question as to how they will apply the learning.
This is understandable because many organizations do not know the levels of evaluation, much less the details of how to properly apply these levels. Moreover, many do not even have recognizable learning objectives to build effective level 2 evaluation.
The art of crafting a level 1 evaluation is simple if you have created surveys before.
Step 1. Purchase Jack Phillips’s text How to Measure Training Results.
Step 2. Turn to pages 77-78.
Step 3. Follow the form but adjust it for your training.
The form used in this textbook is very comprehensive and adaptable. You will find it clear, easy to use and comprehensive.
Creating a level 2 evaluation is trickier. It works best if you start with Bloom’s Taxonomy verbs. These can help you to narrow down types of assessment to ones that fulfil the learning objective. For an example, see the table below:
|Identify||Pick a correct term or definition from several incorrect ones|
|Use||Make or explain how to make something|
|Discuss||Explain the features or characteristics of something|
You can see how the learner’s correctly completing the task shows that they are able to perform the verb!
Although this post does not dive into the depths of Level 1 and Level 2 evaluations, I look forward to sharing more tips and tricks with you!